Documents live now

Privacy Policy

What personal data we collect, why, who we share it with, how long we keep it, and your rights under UK GDPR.

Read the policy →

Terms of Service

The contract between you and HouseComply. Subscription terms, cancellation and refund rules, limitations of liability, and governing law.

Read the terms →

Cookie Policy

What cookies and similar technologies we use, on which pages, and how to control them. Currently: very few — the marketing site sets none.

Read the policy →

Accessibility Statement

Our commitment to WCAG 2.1 Level AA, known limitations, and how to report accessibility problems.

Read the statement →
Documents available on request

Data Processing Agreement

For B2B customers (letting agencies, housing associations) who need a formal Article 28 UK GDPR DPA to govern our processing of personal data on their behalf. Email us and we'll send the template.

Request the DPA →

Sub-processor list

The third-party services that touch personal data on our behalf — Stripe, Supabase, Vercel, Cloudinary, Resend. Current list available on request; will be published as a standalone page in due course.

Request the list →

About the company behind HouseComply

HouseComply is the trading name of CCP Project Enablement Ltd, a private limited company registered in England and Wales (Companies House number 17004871, VAT number GB 513 9486 74). Our registered office is at Las-Fach, New Mill, Caerfyrddin, SA33 4HY, United Kingdom.

Regulators and authorities

We are subject to oversight by the Information Commissioner's Office (ICO) in respect of personal data; the Companies House in respect of company information disclosures; HMRC in respect of VAT and corporation tax; the Advertising Standards Authority (ASA) in respect of marketing claims; and the Competition and Markets Authority (CMA) in respect of consumer subscription rules under the Digital Markets, Competition and Consumers Act 2024.

Reporting concerns

For privacy or data protection concerns: privacy@housecomply.co.uk. For billing or commercial: billing@housecomply.co.uk. For accessibility: accessibility@housecomply.co.uk. For everything else: hello@housecomply.co.uk.