I'm Dominic Pullen. I'm the sole director of CCP Project Enablement Ltd, the company that operates HouseComply. We're registered in Carmarthenshire, in west Wales. I'd like to explain, briefly, why this product exists.
The conversation that started HouseComply was a kitchen-table one. Sitting opposite a friend who runs a small Welsh letting agency, listening to him explain — in roughly these words — that he could show his agency was doing the work but he couldn't, with confidence, show his agency was doing it right if a Rent Smart Wales auditor sat down across from him. The records were there. They were scattered across email, spreadsheets, paper files, and his property-management software. Some of it was in his head. None of it was assembled in the structure an enforcement officer or a tribunal would expect to see.
That's the gap. It's not a knowledge gap — letting agents know the rules. It's an evidence-defensibility gap. And the people I've spoken to since who run agencies of twenty, fifty, two hundred properties across England and Wales all describe variants of the same problem.
So I built HouseComply for that. Not for the agent who doesn't know what compliance to do — there are training courses and Propertymark CPD modules for that. For the agent who knows what they're doing but can't, on demand, hand over the documented evidence trail when a council, a tenant solicitor, or Rent Smart Wales asks for it.
The product is a documentation layer. It records per-property, per-tenancy, per-named-tenant, per-contract-holder. Statutory notices, certificates, inspections, RSW licensing, RHFA 2019 permitted-payment evidence, Welsh occupation contract specifics, RRA possession-grounds documentation. It's designed against the structure tribunals, councils, and audit bodies actually look at. Not the structure that's convenient for software vendors.
We're bootstrapped. There's no outside funding, no growth-at-all-costs investor calendar, no acquisition target on the wall. I'd rather build a slow, durable business with letting agents who pay us a sensible monthly fee and stay because the product works than a fast one that burns money to grow. That's a personal preference; it's also what fits the customer.
If any of this sounds useful for your agency, the 30-day free trial doesn't ask for a card. Have a look. If it doesn't fit, walk away. If you want to talk through anything specific, drop me a line — dominic@housecomply.co.uk — I read everything.